DecisionManager

Built for

KYC & Customer Onboarding

Automate Know Your Customer gates for onboarding: sanctions screening, AML flags, document verification, and KYC refresh windows — first-match decision tables with a full decision trail.

Compliance officers, KYC ops, and digital onboarding product teams

Step budget · FIRST hit policy · warehouse trail

What this covers

  • Sanctions and AML first-match gates
  • Document verification checks
  • KYC refresh window (days-since-KYC)
  • Approve / review / decline with reason codes

Outcomes for this persona

What a successful evaluation looks like in production — not brochure metrics.

  • Onboarding channels share one governed KYC policy — not per-app copies
  • Sanctions and AML declines carry explainable reason codes for auditors
  • Refresh and document rules change under governance without redeploying the app

KYC / customer onboarding purpose story

Separate onboarding policy from the channel app: authors own sanctions, AML, document and refresh gates as a decision table; every channel calls one published service.

  1. Model the applicant contract — document verified, AML flag, sanctions hit, days since KYC — as decision-table inputs (BOM/JSON vocabulary, not a Java XOM JAR or IDV product).
  2. Author first-match gates with hit policy FIRST: sanctions and AML blocked decline first; watch/suspicious and missing documents route to review; stale KYC (e.g. > 365 days) requires refresh; else approve with a reason code.
  3. Publish a version and deploy to an environment (dev first). Hot/canary and blue-green are available when you promote further.
  4. Execute from Decision Server / HTDS-style HTTP apps with a deterministic step budget; the same version answers every onboarding channel.
  5. Inspect matched[] in Decision Warehouse — which rules fired, in order — for compliance officers and auditors.

Trial seed: Free trial still seeds Sample · Loan Pre-Approval (loan story). For KYC, load demo template “[Demo] KYC / customer onboarding” in the decision-table editor or StartChooser, publish, and deploy to dev. The /demo?scenario=kyc walkthrough mirrors that table illustratively — not a live engine call.

Get started on this use case

Demo first if you want to see the engine fire. Trial next if you are ready to author your own tables.

Executive walkthrough

30 minutes on your rules, not ours

An executive seller walks underwriting, claims, or eligibility decisions you actually run — plus risk controls, migration path, TCO shape, and a realistic timeline.

30 minutes · your rules · risk · migration · TCO · timeline · EN · FR · ES · AR

  1. What you will see
  2. 1Your decision (underwriting, claims, or eligibility) modelled live as a table or ruleflow
  3. 2Governance path: draft → review → approve → publish → audit
  4. 3Where it runs: hosted EU, your cloud, on-prem, or edge bundle
  5. 4Honest residual: what we do not claim, and when classic ODM may still fit
  1. Agenda executives care about
  2. 1Risk & control — audit trail, hit policies, change governance
  3. 2Migration path — ODM / custom / spreadsheet inventory and cutover options
  4. 3TCO shape — hosting, ops, licensing posture (quote-based; no invented rate card)
  5. 4Timeline — trial seed → first production-shaped decision service

How buyers use this call

  • Procurement & InfoSec get residual-honest answers before a trial
  • Architecture owners map hosting (EU / own-cloud / air-gap) in one sitting
  • Migration leads size ODM export risk before committing headcount

Enterprise buyers

Security review before a trial?

Share your questionnaire, hosting requirements, or SSO needs. We reply within one business day — with no certification claims we cannot support.

Security, hosting & compliance

EU residency, on-prem, air-gap — and certifications we do not claim.

Two ways to go deeper

No card · does not auto-convert · seeded workspace · 30 minutes on your rules with a seller who ships the product

or write to us directly [email protected]

We reply within one business day.

Email

Request an executive walkthrough

Tell us which decision you own — underwriting, claims, eligibility, fraud, pricing — and we prepare the console around it.

No calendar link is configured for this deployment — we use email (mailto). This form has no backend. Submitting opens your mail client with a pre-filled message — nothing is stored until you send.

What are you replacing?

It changes who joins the call from our side.