Customers
Who uses DecisionManager
Banks, insurers, healthcare teams, and fintech companies use DecisionManager to author, govern, and execute credit, claims, eligibility, and fraud decisions. We're honest about where we are: this is a growing platform and we don't inflate customer counts or fabricate case study quotes.
Honest about where we are
DecisionManager is a growing platform. We do not publish a wall of named enterprise logos or fabricated case-study quotes. What we do publish: measured performance, a free trial, and a 30-minute executive walkthrough with someone who has migrated an ODM ruleset. Want a reference conversation? Ask on the contact form.
Use cases by industry
These are the decision automation problems the platform was designed to solve — with the specific capabilities that address each industry's requirements.
Banking & Credit Underwriting
30,000 credit decisions per hour with full regulatory replay capability
Solved with: Decision tables + deterministic step budget + immutable audit trail
See the use caseInsurance Claims & Rating
FNOL triage and adjudication policy stuck in adjuster apps and spreadsheets
Solved with: Claims triage tables + multi-stage ruleflows + warehouse matched[] / content-hash
See the use casePharmacy & Retail Eligibility
Formulary eligibility checks with overnight batch re-rating runs
Solved with: Idempotent batch execution + blue/green deploy + decision warehouse KPIs
See the use caseFintech Fraud Prevention
Sub-5ms fraud scoring at the edge without a database on the hot path
Solved with: 947-byte hash-verified WASM bundle + edge binary + ~20ms cold start
See the use caseWhat teams evaluate before choosing
Governance & audit trail
Is there a governed lifecycle from draft to production, with separation of duties and an immutable audit trail? Regulated teams can't skip this.
Deterministic replay
Can the same decision be replayed years later and return the same answer? A step budget guarantees it; a wall-clock timer does not.
Migration from ODM or Drools
Is there a realistic path off IBM ODM or Drools without an 18-month rewrite? The migration assessment and AI-assisted translation address this.
Edge & embedded execution
Does it need to run at the edge, in Lambda, or embedded in a microservice without a database? WASM edge deployment covers these.
Volume & cost model
Is pricing by CPU, VPC, or volume? Quote-based plans without a public rate card keep enterprise negotiations competitive.
Team & IDE workflow
Can business analysts and engineers work in the same rule repository? The VS Code extension and dm CLI connect both audiences.
Evaluate on your rules, not ours
A free trial gives you the full platform — authoring console, execution runtime, VS Code extension. No card. Prefer a guided path? Book a 30-minute executive demo on your policy.
Trust without theatre
What is Live — and what we will not invent
Enterprise leads deserve residual honesty next to real product evidence. No borrowed logos, no fake certifications, no multi-region mesh we do not operate.
Product trust you can verify
These capabilities ship today. Measure them in a trial or walkthrough — not a brochure claim.
Deterministic step budget
Executions are bounded by steps, not a wall-clock timer. Same input, same verdict under load and on regulatory replay years later.
Residency options you control
Hosted EU regions (Frankfurt default), your AWS/Azure/GCP account (Business), or on-prem / air-gapped Kubernetes (Custom).
Free trial — no card
Email and password only. The trial does not auto-convert. Export anytime. Full authoring, runtime, and VS Code extension.
Claims we refuse to make
Stated here so a security review or technical bake-off never has to discover them three months later.
No SOC 2 / ISO / HIPAA certification today
Operational practices are SOC 2-aligned; alignment is not certification. We will not display badges we do not hold. Formal certification is on the roadmap.
No multi-region hosted mesh
Hosted trial and Starter stay in EU regions. We do not list us-east-1 or a global SaaS mesh as ours. Business/Custom run the same images in your cloud or on-prem.
Not a Rete / working-memory engine
DecisionManager is a single-pass decision runtime with compiled indexes and a step budget — not Rete/Phreak forward-chaining with agenda re-activation. Residual multi-algo is not marketed as Live.
Evaluate with confidence
Start a free trial on your own rules, or book a 30-minute executive demo with someone who has migrated regulated policies.
No credit card · Trial does not auto-convert · No fake logos or certifications